TrafficFlow
What is TrafficFlow?
A vehicle and facility software management solution
Specifically designed to coordinate heavy traffic flow business activities
Cloud based platform that integrates with connected traffic control devices
Key Features
Traffic Flow Management
- Online booking engine
- Automated traffic flow control
- Integrated scheduling / logical dispatch
- Automated entry/exit via ANPR and automated communication
Payments
- Integrates with multiple payment processers
- Account management with user front end
- Point of sale system
- Automated tax compliant invoicing and usage statements
Control & Visibility
Allows different stakeholders to participate in planning and control processes.
- Real time information
- Co-approval processes
- Historic Reporting
The Client
AGS Parking and the Port Authority of Dakar
Location: Dakar, Senegal
Sremium worked hand in hand with AGS and the Port Authority of Dakar, Senegal to deliver:
- Design of a HGV holding facility to coordinate vehicles for port access
- Bespoke traffic flow and holding area management platform
- Automated vehicle identification systems
- Integrated payment and account management
- Project Management
Project Timeline
- Sremium engaged Q4 2018
- Vehicles waited often for days to gain access to the port. The port had reached a hard limitation to growth
- Vessels were being rerouted to ports in neighbouring countries with capacity
- First trials 04/19
- Go live 11/19
The Challenge
When Sremium embarked on this project, it encountered several challenging scenarios:
1. Trucks forming long queues at the port entry, sometimes extending up to three trucks deep and remaining stagnant for days.
2. Lack of communication between transport companies and destinations within the port, resulting in a first-come, first-served approach.
3. Frequent mechanical breakdowns and delays in customs procedures, leading to extended waiting times for drivers or loss of their position in the queue.
4. Inefficient coordination causing a bottleneck in port capacity, disrupting traffic flow in neighboring residential areas, and diminishing property values.
5. Poor internal port procedures coordination, exacerbating inefficiencies in resource planning and allocation, including:
- Absence of a digital schedule for vessel arrivals and pier assignments.
- Lack of digitized requirements for incoming vessels (e.g., water, fuel, cargo type).
Inadequate estimation of vessel stays. - Insufficient daily progress updates for vessels within the port.
The Solution
Discovery
- Initial Market Research
- Stakeholder interview
- Competitor analysis
Define
- Information architecture
- User persona
- Customer Journey Map
Ideate
- UI kit
- Wireframes
- Prototypes
Develop
- Clickable Prototype
- Usability Testing
- Development Support
Our client AGS Parking in partnership with the Port Authority of Dakar was tasked with providing a holding area for trucks before entering the port, with the capacity to manage approx. three hours’ worth of peak traffic for the port. Telclic in coordination began the task of providing a smart solution to the congestion and efficient usage of the holding area that was to be provided.
In association with the Port Authority of Dakar and AGS Parking we have developed a completely bespoke solution that integrates port operators, transporter companies, port authorities and AGS Parking. This system provides an end-to-end booking, billing and traffic management system for all commercial and staff vehicles entering and exiting the port area.
Sremium is the primary technology (both hardware and software) partner for this project which included:
- The construction of a 50,000m2 parking facility.
- Installation of automated vehicle processing for entry and exit of all areas via optical recognition systems.
- The design and implementation of all tools and applications used within the business for payments, points of sale, accounting, reporting and traffic flow management • Ongoing consultation and advisory supports for resource planning and allocation, operational procedures and data analytics
The technical specification of the project set the requirement for a modular platform with a broad feature set that is fully customisable and adaptable to the current and future needs of the Port, allowing for new locations and additional billable services to be added as required.
Other supports we have provided include specifying and managing the purchasing of all IT related assets including installation and ongoing maintenance. Sremium also provided consultation services from the inception of the project on the physical layout and construction of the parking facilities, traffic flow decisions, process and workflow design as well as staffing decisions.
This software service is co-located between physical onsite servers which we specified, purchased, configured and installed on behalf of the client as well as in secure European data centres. Providing failover redundancy and unwavering uptime security is critical to the ongoing success of this 24/7/365 project.
The advantages to the client
Efficient Goods Collection Management
Platform already has tools for both Container and conventional operators Create mission and open time-window for goods collection Transporters respond with request for access Green light process before approval and access granted
Detailed Reporting
Detailed reporting allows operator capacity to be monitored and adjusted automatically to provide the best traffic flow Historic trends analysed to make sure the automated systems do not send too much or too little traffic Opening hours, holidays and break times managed in advance
Advanced Automation
Advanced automation and AI allow traffic flow to be managed on ‘auto-pilot’ A single user with a tablet device can manually override to regulate the flow of traffic Tools to highlight unresponsive vehicles in parking, transit and in port
Easily integration
Easily adapt to integrate with PAC processes This can be modified to multiple stage green light requiring one or more approvers to send the green light signal
Easily integration with Camco
Easily adapt to integrate with Camco. Two way communication to pass green light signal and record arrival / departure times